Can not handle too many calls swarm in at peak hours?

High turn over of operators?

CSVoice, TeleCARE Voice mail System offer up to 48 calls simultaneously, supports multiple languages (English, Bahasa, Chinese, Japanese) & multiple companies.

Loyal Operator & Proper announcement by company calendar

CSVoicewill be your most loyal operators, they will work 24 hours, 365 days a year.

There is no time zone in serving your customers.

It will greet your caller according to your organisation whole year holiday schedule especially during festive season.

Normal, lunch & after office hours greetings keep caller well informed, and multiple operator extensions & department directory services available to guide caller reaching the desired department and personnel.

Message taking

The callers could leave their voice message as though they are talking to the intended person thus ensuring the accuracy and privacy of messages.

Mailboxes usage reports & auto-attendant call traffic log files are available to help you to justify the efficiency and sufficiency of the system.

Message Notification

Once the message is left, CSVoice will notify the called person by calling his/her cellular phone or any designated phone number, pager or light up the message waiting indicator lamp. Leaving voice message is useless, unless the owner receive notification to review the messages.

Email & SMS notification also available upon voice mail received allow user to get real time messaging without delay.