Voice logging or telephone recording, is usually used in a business situation and allow businesses organizations to keep records, improve customer service, increase security, and protect staff from prank callers.

We have voice logging solutions for voice over IP (IP extensions), radio, digital terminal, analog terminal, as well as telecom analog trunks & ISDN trunks.

Our solutions are ideal for helpdesk, contact center, trading house, hospital, fire station, financial institute, travel agency as well as hotel & resorts.

The conversation recorded can be accessed via local area network or web browser, rapid searching of stored messages by multiple criteria including calling number, date/time, called number, extension number/agent name and duration reference text etc.

Other features included record on demand, real time monitoring, access security set up, alert notification, automatic back up, call list reports and system log.